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Movement Notes on CEP: May to July 2026

Movement Notes on CEP: May to July 2026

Which architectural boundaries eight customer engagement platforms moved between May and July 2026, across data, decisioning, governance, openness and channel reach.
Agentic MarTech: The Architecture You Cannot See

Agentic MarTech: The Architecture You Cannot See

Conversational MarTech interfaces hide system boundaries inside permissions, prompts, definitions, retrieval policies and traces. Five questions and an agent register make them inspectable again.
Weekly MarTech Signals That Matter to Me: Part 12, Week 29

Weekly MarTech Signals That Matter to Me: Part 12, Week 29

A quiet product week still moved a boundary: paid-media execution is being pulled closer to engagement and automation platforms, while more of the campaign chain is being operated through agentic interfaces. Why that is an architecture question, not a feature one.
How I Judge Any Agentic Marketing Claim

How I Judge Any Agentic Marketing Claim

One reusable test for any agentic or AI marketing claim: does it improve operational reality under governance, or is it a demo?
2026 Field Notes on Customer Engagement Platforms — Part 9: Eight Platforms, One Pattern

2026 Field Notes on Customer Engagement Platforms — Part 9: Eight Platforms, One Pattern

Eight platforms, one pattern: an interim synthesis where different CEP physics converge on the same governance-versus-activation failure mode.
Weekly MarTech Signals That Matter to Me: Part 11, Week 28

Weekly MarTech Signals That Matter to Me: Part 11, Week 28

A quiet holiday week with no agent launches, yet one of the quarter's most architecturally interesting: catalogs, channels and two intent-layer buys.
Weekly MarTech Signals That Matter to Me: Part 10, Week 27

Weekly MarTech Signals That Matter to Me: Part 10, Week 27

Hightouch's LiveRamp bid, Zeta's Palantir partnership, Databricks CustomerLake and Tealium Context API all point to the same shift
Weekly MarTech Signals That Matter to Me: Part 9, Week 26

Weekly MarTech Signals That Matter to Me: Part 9, Week 26

Salesforce agreed to acquire Fin for $3.6B and MoEngage acquired Aampe's per-customer decisioning engine.
Weekly MarTech Signals That Matter to Me: Part 8, Week 25

Weekly MarTech Signals That Matter to Me: Part 8, Week 25

Databricks launched an agentic CDP inside the lakehouse, GEO became a buyable category almost overnight, and Salesforce shipped Summer '26.
Weekly MarTech Signals That Matter to Me: Part 7, Week 24

Weekly MarTech Signals That Matter to Me: Part 7, Week 24

Salesforce signs a definitive agreement to acquire Contentful, agentic marketing platforms converge on the same agent-plus-MCP pattern
Movement Notes on CEP: January to April 2026

Movement Notes on CEP: January to April 2026

Which architectural boundaries eight customer engagement platforms moved between January and April 2026, across data, decisioning, governance, openness and channel reach.
The Year the Editor Came Back

The Year the Editor Came Back

A personal reflection on how AI-assisted work reshaped my practice: from AI as a thinking surface to AI as a building partner
Weekly MarTech Signals That Matter to Me: Part 1, Week 18

Weekly MarTech Signals That Matter to Me: Part 1, Week 18

Agentic Marketing Is No Longer a Roadmap Item. A week of MarTech releases that belong together: AJO's orchestration intelligence layer
Weekly MarTech Signals That Matter to Me — Part 0

Weekly MarTech Signals That Matter to Me — Part 0

For 25+ years I tried to stay current in this industry through newsletters, bookmarks, RSS feeds and conference roadmaps. None of it worked as a system.
Agentic Marketing: The Next Frontier Where AI and Human Creativity Meet - Part 3

Agentic Marketing: The Next Frontier Where AI and Human Creativity Meet - Part 3

The future of marketing isn’t automation — it’s collaboration between human imagination and machine intelligence.