I've spent 25 years making marketing technology actually work, not just deployed, but adopted, integrated, and measurably useful for the business.

That means I've done the full arc: building early web systems in ColdFusion, managing large delivery teams through AEM and Adobe Campaign era, architecting Marketing Automation and cross-channel orchestration stacks, and now navigating the shift toward AI-driven, agentic engagement. Each phase added a layer, technical depth, then delivery discipline, then strategic judgment, then the ability to explain all three to a boardroom.

Today I lead the Customer Engagement / Marketing Automation practice at BitBang, a boutique digital consultancy in Bologna, working across Adobe, Braze, Bloomreach, Insider, and Salesforce for clients in retail, fashion, insurance, and financial services.

Career Trajectory

From startup co-founder to practice lead, the through-line is systems thinking applied to marketing problems.

Sep 2023 – Present

Head of Cross-Channel Marketing / MarTech Solution Architect

BitBang srl · Bologna, Italy

Leading the Customer Engagement / Marketing Automation practice: platform selection, architecture design, and implementation programmes for enterprise clients. Hands-on across Adobe (AJO, Campaign, Marketo), Braze, Bloomreach Engagement, InsiderOne, and Salesforce (Marketing Cloud, Account Engagement). The role combines team leadership with pre-sales advisory and client-facing architecture ownership.

Mar 2022 – Aug 2023

MarTech Lead / Solution Architect

Adiacent srl · Empoli, Italy

Built the MarTech team from scratch and defined its methodology. Designed and delivered architectures on Adobe and Salesforce for a mix of mid-market and enterprise clients. The role was equal parts consulting, recruiting, and knowledge-building.

Apr 2021 – Feb 2022

Solution Architect

Imageline srl · Faenza, Italy

Modernised legacy digital infrastructure using the Adobe stack. Defined the technical roadmap and introduced architecture governance practices where none had existed before.

Sep 2019 – Mar 2021

Head of Adobe Solutions → Adobe Solution Architect

Doing srl (Capgemini Group) · Milano, Italy

Joined as Adobe Solution Architect, supporting pre-sales, writing estimates, designing Adobe Campaign and AEM architectures and mentoring delivery teams. Promoted to Head of Adobe Solutions responsible for the internal Adobe centre of excellence and oversight of Digital Experience and Campaign projects.

Jan 2016 – Aug 2019

Delivery Manager → Professional Service Manager

47Deck srl · Reggio Emilia, Italy

Started as Professional Service Manager leading multi-city teams in Milan, Rome and Reggio Emilia deploying Adobe Experience solutions. Grew into Delivery Manager for a 20+ person team.

May 2007 – Dec 2015

Professional Service Manager

Pico srl · Reggio Emilia, Italy

Nearly a decade coordinating Adobe technologies delivery teams. This is where deep platform expertise was built, through volume, iteration and a lot of client-side complexity.

Sep 2004 – Apr 2007

Web Project Manager

Opentur srl · Milano, Italy

Led a small team building web platforms for Tour Operators, including the web component of IDEAL, a custom ERP that became the sector leader in Italy. First real exposure to integrated data systems and the gap between front-end and back-office.

Jan 2004 – Aug 2004

Web Project Manager

Editoriale Domus · Milano, Italy

Managed web projects for Quattroruote. Early work integrating front-end publishing systems with ERP and back-office data.

Jan 1997 – Dec 2003

Co-founder & Web Project Manager

Dinamica Group scrl · Faenza, Italy

Where it started. Co-founded a digital agency as a student, growing it from a two-person operation into a full team delivering ColdFusion-based web applications and managed hosting. The formative experience that made every subsequent role easier to navigate.

Education

Degree in Computer Science

Università di Bologna · Bologna, Italy

Studied at one of the oldest universities in the world, five minutes from where I still live and work. The degree gave me a foundation in logic, systems design, and software engineering — more useful, it turns out, for understanding why marketing stacks fail than for writing production code.

Certifications

26 active certifications across the platforms I work with daily.

  • AdobeAEM Architect
  • AdobeAEM Business Practitioner
  • AdobeAEM Developer
  • AdobeAEP Tech Sales
  • AdobeCampaign Classic Architect
  • AdobeCampaign Classic Developer
  • AdobeJourney Optimizer Business Practitioner
  • AdobeMarketo Business Practitioner
  • BrazePLO Technical Architect
  • BrazeDigital Strategist
  • BrazeDeveloper
  • BrazeMarketer
  • BrazePractitioner
  • BrazeBrazeAI™ Skills Badge
  • BrazeCustomer Engagement Skills Badge
  • BrazeData Essentials Skills Badge
  • BrazeEmail Deliverability Skills Exam
  • BrazeLiquid Essentials Skills Badge
  • InsiderFoundation Certification
  • InsiderWeb Push Product Certification
  • SalesforceMarketing Cloud Administrator
  • SalesforceAccount Engagement Specialist
  • BloomreachEngagement Foundation
  • BloomreachEngagement Selling 101
  • IterablePartner Fundamentals
  • ScrumProfessional Scrum Master I

Expertise

MarTech Architecture Pre-sales & Solutioning Team Leadership Adobe Journey Optimizer Adobe Campaign Adobe AEM Adobe Marketo Adobe Target Adobe AEP / CDP Braze Bloomreach Engagement InsiderOne Salesforce Marketing Cloud Salesforce Account Engagement Customer Data Platforms Cross-Channel Orchestration Journey Design RESTful API Integration Liquid Templating SQL HTML/CSS/JS Agile/Scrum

Languages

  • Italian
  • English

Let's talk

If you want to discuss a project, a platform decision, or just exchange views on MarTech architecture, I am happy to connect.

Get in touch → Or find me on LinkedIn