Articles about
martech architecture
Thoughts and field notes on MarTech, customer engagement, and solution architecture.
Building a Video Factory with Codex and Claude Cowork
How Codex, Claude Cowork and I shared the video factory work, using written handoffs, independent checks and human decisions to turn each correction into something the next production could reuse.
From Blog Post to Video: Building My Video Factory
How I turned my architecture articles into narrated videos with Remotion, a local clone of my voice, and the failed prototypes that taught us what to build.
Agents in Production: From Prompt to Procedure
How repeated editorial work on this site became named procedures with their own caps, order of operations and approval gates, what that changed about consistency, and where the comparison to journey orchestration honestly stops holding.
Agents in Production: How Agentic Systems Fail Silently
Six real failures from my own site, none of which were wrong answers. Truncated links that passed every build, a translation that was grammatically perfect and about the wrong thing, and what they say about where governance actually lives in an agentic operation.
Agents in Production: What the Demos Leave Out
Every agentic demo shows one task in one session. This is what an agentic operation actually consists of on month five, using my own site as the evidence: a written context layer, a memory with expiry, and one unambiguous source of truth.
Agentic MarTech: The Architecture You Cannot See
Conversational MarTech interfaces hide system boundaries inside permissions, prompts, definitions, retrieval policies and traces. Five questions and an agent register make them inspectable again.
Four Gravities Shaping MarTech Decisions: Suite, CRM, Data and Engagement
MarTech platform decisions are shaped by four gravitational forces: the experience suite, the CRM, the enterprise data layer and the engagement runtime. Understanding which gravity should dominate is more useful than comparing feature lists.

The Uncomfortably Human Shape of Agentic Loops
Why LLM agents grounded by feedback, memory and constraints feel so unsettlingly familiar, and what that means for MarTech architecture.
Weekly MarTech Signals That Matter to Me: Part 3, Week 20
The Insider One/Bluecore acquisition reframes the CEP M&A logic, Klaviyo reveals the full scope of its B2C CRM ambition
The Year the Editor Came Back
A personal reflection on how AI-assisted work reshaped my practice: from AI as a thinking surface to AI as a building partner
Weekly MarTech Signals That Matter to Me: Part 2, Week 19
Hightouch at $2.75B, Canva buying Ortto, Braze's operational consolidation drop and AJO's march toward autonomous journey management.
Weekly MarTech Signals That Matter to Me: Part 1, Week 18
Agentic Marketing Is No Longer a Roadmap Item. A week of MarTech releases that belong together: AJO's orchestration intelligence layer
Weekly MarTech Signals That Matter to Me — Part 0
For 25+ years I tried to stay current in this industry through newsletters, bookmarks, RSS feeds and conference roadmaps. None of it worked as a system.