Articles about
observability
Thoughts and field notes on MarTech, customer engagement, and solution architecture.
Weekly AI Tools That Matter to Me: Part 3, Week 32
Three agent platforms published releases in the same week and shipped no new model, no new agent type and no new autonomous behaviour. What they shipped instead was enterprise identity, tool-call tracing and consumption billing, which are the three things that were actually blocking rollouts.
Agentic MarTech: The Architecture You Cannot See
Conversational MarTech interfaces hide system boundaries inside permissions, prompts, definitions, retrieval policies and traces. Five questions and an agent register make them inspectable again.